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How do I return an item for exchange?
If you need to exchange an item, ensure that the item is unused and not personalized. Follow these steps for a return: 1. Open a return request on our website and use tracked postage. 2. Write your name on the parcel as per your order details. 3. Aft
What should I do if my package hasn't arrived yet?
If your package has not arrived, please note that delivery times can be longer during busy holiday periods due to increased mail volume. If your package remains undelivered after an attempted delivery, another attempt will be made on the next busines